Aurora Porcelain Baking Dish 30cm

At UNO Ecom Inc, we are dedicated to providing you with a seamless shopping experience. Our goal is to ensure your orders arrive quickly, safely, and exactly as expected. Below you’ll find all the relevant details about our shipping and delivery process.

1. Order Processing Time

We aim to process all orders within 1–2 business days (Monday–Friday). Orders placed after 2 PM EST will be processed the following business day. You’ll receive a confirmation email once your order is ready for shipment, along with tracking information.

• Processing Time: 1–2 business days

• Order Cut-off Time: Orders placed before 2 PM EST will be processed the same day. Orders placed after this time will be processed the next business day.

2. Shipping Methods & Estimated Delivery Times

We offer a variety of shipping options to meet your needs, and delivery times depend on the shipping method selected and your delivery location.

• Standard Shipping (3–5 business days) – $6.99

• Expedited Shipping (1–3 business days) – $14.99

• Overnight Shipping (Next business day) – $24.99

Note: Delivery times may vary due to factors like weather conditions, postal delays, or high-demand seasons.

3. Shipping Costs

Shipping fees are calculated based on the weight of your order and your delivery address. Here’s a breakdown of the shipping cost structure:

• Free Shipping on all orders over $50 within the United States.

• Flat-Rate Shipping: $6.99 for standard shipping to U.S. addresses.

International Shipping:
International shipping fees are calculated during checkout based on the destination country and the weight of your order.

4. International Shipping

We proudly offer international shipping to select countries. Please note that international shipping times and costs will vary.

• Customs Fees & Duties: Customers outside of the U.S. are responsible for any customs duties, taxes, and fees imposed by their country’s government. These charges are not included in the shipping fee and must be paid upon delivery.

• International Delivery Times: International orders typically arrive within 5–14 business days, depending on the destination country.

5. Order Tracking

Once your order has been shipped, you’ll receive an email with tracking information. Use the tracking number provided to monitor your package’s status directly on the carrier’s website.

6. Lost or Damaged Packages

While we take great care in ensuring that your items are packed securely, we understand that occasionally issues may arise during transit.

• Lost Packages: If your order does not arrive within 7 days of the estimated delivery date, please contact us at info@unoecom.com. We will investigate the situation and work to resolve it.

• Damaged Packages: If you receive a damaged package, please email us at info@unoecom.com within 5 days of receiving the item. Include photos of the damaged product and packaging so we can assist you quickly.

7. Returns & Exchanges

We want you to be fully satisfied with your purchase. If for any reason you're not, you can return or exchange your items. Please visit our [Returns & Exchanges Page] for more information, or contact us directly at info@unoecom.com.

Why Shop With UNO Ecom Inc?

• Reliable Shipping: We’re committed to quick order processing and timely deliveries.

• Secure Packaging: All orders are carefully packed to ensure they arrive in perfect condition.

• Customer Support: Have any questions? Our team is ready to assist you! Reach us at info@unoecom.com.

Thank you for choosing UNO Ecom Inc. We appreciate your business and look forward to serving you again soon!